Online Mortgage Assistant
Wide Bay's "Online Mortgage Assistant" will lead you step-by-step through your Home Loan or Line of Credit application with our easy to use screens.
What Do I Need?
The "Online Mortgage Assistant" is designed to capture information relevant to your Application. Please complete all sections of the Application to the best of your ability. Information required is as follows:
- Full names, addresses and contact details of all applicants
- Occupation/Employer details
- Gross monthly income from all sources
- Asset Details (List of what you own, such as property, motor vehicles, shares, furniture, superannuation, and their values)
- Existing Loans (Home loans, Personal Loans, Leasing Contracts, Hire Purchase)
- Credit Card Limits and Current Balances
- Savings Account Details
- Details of the property you are offering as security for the loan
- We will also require your consent to complete a credit check on each applicant
(and guarantor, if relevant) with a recognised credit reporting agency.
Our helpful Loan Consultants will be happy to follow up with any further information required when we review your application.
What Happens Next?
We will assess your on-line application and contact you within the next business day.
This will allow us to obtain any further information that may be required for approval and discuss the particulars of your application (including details of applicable fees and charges).
We also need to obtain an independent
valuation of the property(s) being offered as security, as well as the approval of our mortgage insurers.
You will be required to pay for this non-refundable valuation. This is the
only up-front fee payable for processing your application.
We will also need to obtain certain documentation verifying the information provided in your application. The documentation will differ for home loan or line of credit applications. Once again one of our Loans Consultants will advise you exactly what is required in your case.
After receipt of the valuation and documentation and approval of your application - you will be sent a written offer that contains the full terms and conditions of the proposed loan.
Contact Us if you would like more information on our requirements or the loans process.
System Requirements
PC Users
Supported Operating System
MS Windows 95B / 98 / NT / 2000 / XP/ Vista
Supported Browsers
MS Internet Explorer 5 and above
Netscape Navigator 4.7.5 and above
Mozilla Firefox 1.0 and above
Opera 4 and above
Note:
Most internet browser require Java VM to be installed, it is
available as an automatic download from:
http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80
or as an manual download from:
http://www.java.com/en/download/manual.jsp
Smart Link internet banking is compatible with Java version 1.4.2 and above.
It is recommended that the latest version of Java be installed where possible
or kept up to date by installing the Java updates when prompted.
Security Certificates
As of 7th January 2003, browser support for VeriSign Australia issued Global
server certificates will be:
- Microsoft Internet Explorer 5.01 (build number 5.00.2920) or later
- For Macintosh user Internet Explorer 5.2.2 or later
- Netscape Navigator & Communicator 4.6 or later
This may affect end-users with browser versions older than the ones listed
above.
Potential Impact on Customers Using Earlier Browser Versions
When
establishing an SSL session, customers using earlier browsers that do not have
the latest VeriSign Global server certificate root, may encounter a dialog
box indicating the root certificate has expired. An option to continue is displayed
and if selected will still provide an encrypted SSL session.
Solutions
We
have provided the following solutions to assist customers with older browser
versions. You may wish to provide information on which browser versions are
supported. Alternatively, you can advise customers to download the new Global
root certificate into their browser or upgrade their browser to a current version.
Browser Compatibility List
Here is a Browser
Compatibility list indicating which versions contain the new Global Server
Root certificate.
Downloading
the new Global Server Certificate Root
Customers, except Macintosh users, using earlier browser versions then
those listed above can install the new Global Root certificate. VeriSign
has provided the following instructions to easily facilitate this process.
Upgrading Your Browser to a Current Version
Customers can upgrade their browsers a more current version.
Specific Browser Settings
To upgrade your browser now select a link below:
Security – Medium
Java – Enabled
128bit compatible browser required
Mac Users
Platform |
MS Internet Explorer |
Mozilla Firefox |
Opera |
Safari |
OS X (10.1 –current) |
Not Supported |
For OSX 10.1 Firefox V1.1 and below.
For OS X10.2 and above V1.1 and above |
Opera 9 and above |
Included version and above |
Mac OS 8.1 - 9.1
on PowerMac 9600 |
v5.0 - v5.1.7 |
v1.5 and below |
v6.03 and below |
Not Supported |
Mac OS 9.1 on iMac |
v5.0 - v5.1.7 |
v1.5 and below |
v6.03 and below |
Not Supported |
PowerMac 6100 |
v4.01 - v5.1.7 |
v1.5 and below |
Not Supported |
Not Supported |
PowerMac 7100 |
v4.01 - v5.1.7 |
v1.5 and below |
Not Supported |
Not Supported |
PowerMac 8100 |
v4.01 - v5.1.7 |
v1.5 and below |
Not Supported |
Not Supported |
Mozilla Firefox 2.0.0.4 Macintosh Edition
Upgrade to Mozilla
Firefox Mac OS x Edition now!
NOTE: Internet Explorer 5 Macintosh Edition
is no longer supported by Microsoft. For users who currently have Internet
Explorer 5 Macintosh Edition for the above operating systems it is compatible
with Smartlink Internet banking only when used in conjunction with MRJ2.2.5.
Download the new
MRJ2.2.5 now!
The minimum requirements for MRJ2.2.5 are
Required Operating System |
RAM requirement |
Mac OS8.1 or above |
40Mb (64Mb suggested) |
Settings for Internet Explorer
V4.01 |
| Microsoft Java Virtual Machine must be selected. The "Enable
Just-In-Time Compiler" setting must be off. |
