Telegraphic Transfers (Outward) - Traces and Cancellations

We can arrange a trace on Telegraphic Transfers but only after 5 working days have elapsed from the date the order was placed.

There is no fee for conducting a trace unless it transpires that funds were credited to the overseas beneficiary account prior to the trace being requested (in which case a fee of $80 will apply).

If you wish to cancel a Telegraphic Transfer after placing an order, the transaction will be reversed using the prevailing "buy" exchange rate (rather than the original "sell" exchange rate) and hence you may incur a loss depending on exchange rate movements.

To arrange a Trace or to Cancel a Telegraphic Transfer you have ordered through Wide Bay Australia contact a Wide Bay Australia branch/full service agency.

Travelex Limited ABN 36 004 179 953 (AFS 222444) is the issuer of the Telegraphic Transfers. Fees & Charges and Terms & Conditions apply. To help you make an informed decision about whether to acquire a Travelex product through Wide Bay Australia you should read our Wide Bay Australia Financial Services Guide (PDF, 84KB). We do not provide advice about this product based on any consideration of your personal objectives, financial situation or needs. To decide if it is right for you please carefully read the “Product Disclosure Statement” (PDF, 561KB).