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Apply for and manage Credit Cards

Wide Bay Australia gives you great options for applying for our credit cards or managing your existing Wide Bay Australia MasterCard.

You can apply for a new Credit Card or, if you are an existing cardholder, you can also request a Credit Limit Increase or a Balance Transfer from another credit card to your Wide Bay Australia MasterCard. For other card management options visit Customer Help.

What do you want to do?

When applying for a credit card - to assist in faster processing of your printed application please ensure that you:

  • have completed all the questions on the application form.
  • supply documentation to support the income that you have stated on your application. For example
    • 2 most recent payslips
    • Last issued Tax Assessment Notice
    • Lasted issued Group Certificate/Payment Summary
    • Bank Statement showing two most recent salary credits or interest credits
    • Centrelink Statement
    • Rental Property Statements

Should you choose to return your credit card application by visiting a Wide Bay Australia branch our staff will ask you to verify your identity with relevant identity documents and completion of Identity/Income Verification Form (PDF, 86KB). Any additional cardholders will also require identification by completion of the Identity Verification Form (Additional Cardholder) (PDF, 78KB).

Alternatively, you can post your application by mail to 'Card Services', Reply Paid 1625, Bundaberg QLD 4670 or fax to 07 4152 3499. In this case - if your application is approved - Citibank Card Services will forward a letter requesting that you supply suitable identification at your local Australia Post Office.

Should you have any further questions or experience any difficulties in completing your credit card application please contact a branch or our Head Office Administration.

Wide Bay Australia MasterCards are supplied by arrangement with Card Services – a division of Citigroup Pty Ltd ABN 88 004 325 080 (AFSLN 238098) ("Citigroup"). Citigroup is the issuer and administrator of Wide Bay Australia MasterCards. Credit approval is subject to Citigroup credit criteria including verification of income - Wide Bay Australia is not responsible for the credit decision. Terms and conditions, fees and charges apply - full details on application.