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System Requirements
PC & MAC

If you have any problems using 'smartlink' Internet Banking please check your system meets the minimum specifications below.

You may also find our trouble shooting and frequently asked questions helpful. If, after reviewing the suggestions below, you still have problems please email Wide Bay Australia.

• Systems Requirements – PC Users
• Systems Requirements – Mac Users

PC Users

Supported Operating System

MS Windows 95B / 98 / NT / 2000 / XP/ Vista

Supported Browsers

MS Internet Explorer 5 and above
Netscape Navigator 4.7.5 and above
Mozilla Firefox 1.0 and above
Opera 4 and above

Security Certificates

As of 7th January 2003, browser support for VeriSign Australia issued Global server certificates will be:

• Microsoft Internet Explorer 5.01 (build number 5.00.2920) or later
• For Macintosh user Internet Explorer 5.2.2 or later
• Netscape Navigator & Communicator 4.6 or later

This may affect end-users with browser versions older than the ones listed above.

Potential Impact on Customers Using Earlier Browser Versions
When establishing an SSL session, customers using earlier browsers that do not have the latest VeriSign Global server certificate root, may encounter a dialog box indicating the root certificate has expired. An option to continue is displayed and if selected will still provide an encrypted SSL session.

Solutions
We have provided the following solutions to assist customers with older browser versions. You may wish to provide information on which browser versions are supported. Alternatively, you can advise customers to download the new Global root certificate into their browser or upgrade their browser to a current version.

Browser Compatibility List
Here is a Browser Compatibility list indicating which versions contain the new Global Server Root certificate.

Downloading the new Global Server Certificate Root
Customers, except Macintosh users, using earlier browser versions then those listed above can install the new Global Root certificate. VeriSign has provided the following instructions to easily facilitate this process.

• Microsoft
• Netscape

Upgrading Your Browser to a Current Version
Customers can upgrade their browsers a more current version.

• Microsoft
• Netscape

Specific Browser Settings

To upgrade your browser now select a link below:

Security – Medium
Java – Enabled
128bit compatible browser required

Mac Users

Platform	MS Internet Explorer	Mozilla Firefox	Opera	Safari
OS X (10.1 –current)	Not Supported	For OSX 10.1  Firefox V1.1 and below. For OS X10.2 and above V1.1 and above	Opera 9 and above	Included version and above
Mac OS 8.1 - 9.1 on PowerMac 9600	v5.0 - v5.1.7	v1.5 and below	v6.03 and below	Not Supported
Mac OS 9.1 on iMac	v5.0 - v5.1.7	v1.5 and below	v6.03 and below	Not Supported
PowerMac 6100	v4.01 - v5.1.7	v1.5 and below	Not Supported	Not Supported
PowerMac 7100	v4.01 - v5.1.7	v1.5 and below	Not Supported	Not Supported
PowerMac 8100	v4.01 - v5.1.7	v1.5 and below	Not Supported	Not Supported

Mozilla Firefox 2.0.0.4 Macintosh Edition
Upgrade to Mozilla Firefox Mac OS x Edition now!

NOTE: Internet Explorer 5 Macintosh Edition is no longer supported by Microsoft. For users who currently have Internet Explorer 5 Macintosh Edition for the above operating systems it is compatible with Smartlink Internet banking only when used in conjunction with MRJ2.2.5.
Download the new MRJ2.2.5 now!

The minimum requirements for MRJ2.2.5 are

Required Operating System	RAM requirement
Mac OS8.1 or above	40Mb (64Mb suggested)
Settings for Internet Explorer V4.01
Microsoft Java Virtual Machine must be selected. The "Enable Just-In-Time Compiler" setting must be off.