Telephone Banking 1300 137 735 Contact Us 'smartlink' Phone Banking

How to Use
'smartlink' Phone Banking

Calls to 'smartlink' can be made from an ordinary touch-telephone - all for the cost of a local call (mobile phones/public phones excluded).

When you connect, you will be asked for your Client Number and Personal Access Code, after which a recorded voice message will lead you, step by step through the 'smartlink' menu.

Existing Users:

Phone:	1300 137 735
Enter your:	CLIENT NUMBER
Enter your:	ACCESS CODE
Then:	PRESS ...

Balances: Savings, Everyday Bank, Business Bank, Line of Credit Access and Business Overdraft Access Accounts*	Balances: Loan & Term Deposits	Last 5 Transacts on Account	Transfer Between Accounts#	BPAY® Payment	Other | | |	Access Another Client Number	Speak to customer service consultant
					then press
						Order Statement*
						Interest Earned for Year^
						Change Access Code

New Users:

You will need an Access Code. Click here to find out more about Smartlink Phone Banking or to apply now.

*Applicable to the following accounts: Today's Choice Account, Christmas Club Account, Pension Friendly Account, Mortgage Muncher, Cash Management Account, Today's Options Account, Self Managed Super Fund Account, Mortgage Muncher Professional, Bonus Plus Account, Freedom Line Access Account, Professional Australian Access Account, Young Achiever's Account, Today's Business Account and Business Freedom Overdraft Access Account.
#Subject to restrictions on individual account types.
^Applicable to Term Deposits and *
BPAY® is a trade mark of BPAY Pty Ltd (ABN 69 079 137 518). Wide Bay Australia Ltd ABN 40 087 652 060 (AFS Licence No: 239686) is the issuer of this non-cash payment facility/s and the accounts on which it may be used. To decide if they are appropriate for you please carefully read the booklet 'Your Guide to Wide Bay Australia's Accounts and Banking Services' (PDF, 1.08MB)